Terms of service


Effective Date: Dec 19th, 2025
Company Name: AC1 Enterprises LLC
Governing Law: State of Missouri

By accessing or purchasing from this website, you agree to the following Terms of Service.

1. GENERAL CONDITIONS

By placing an order, you represent that:

– You are authorized to use the payment method provided
– All information submitted is accurate
– You agree to these Terms of Service

The Company reserves the right to refuse service, cancel orders, or limit quantities at its sole discretion.

2. PRODUCTS & ORDERS

All products are subject to availability.

We reserve the right to:

– Limit quantities
– Modify or discontinue products
– Cancel suspicious or fraudulent orders

Prices are subject to change without notice.

3. PAYMENT & FRAUD PREVENTION

We use Shopify Payments and third-party payment integrations including, but not limited to, PayPal, Amazon Pay, and Google Pay.

Orders may be subject to fraud screening and verification.

The Company reserves the right to:

– Delay shipment pending verification
– Cancel high-risk orders
– Request additional identity confirmation

We retain IP address data, device identifiers, and payment authorization records for fraud prevention and dispute defense purposes.

4. DELIVERY & RISK OF LOSS

An order is considered delivered when carrier tracking confirms “Delivered” to the shipping address provided at checkout.

Risk of loss transfers to the customer upon confirmed carrier delivery.

The Company is not responsible for:

– Stolen packages after delivery
– Incorrect addresses provided by customer
– Carrier delays outside Company control

Signature confirmation may be required for higher-value orders at the Company’s discretion.

No refund will be issued for claims of “item not received” once carrier tracking confirms delivery.

5. REFUND POLICY

All sales are final unless otherwise stated.

Refunds or replacements may be issued solely at the Company’s discretion in cases of:

– Carrier-confirmed loss (not marked delivered)
– Shipping damage reported within 48 hours with photo evidence
– Incorrect item shipped by Company

Refunds are not available for delivered orders absent verified carrier failure.

6. PRE-ORDER POLICY (30–60 DAY PRODUCTION MODEL)

Pre-order items are sold prior to physical availability and require a production period.

By purchasing a pre-order item, you acknowledge:

– Estimated shipping window is 30–60 days unless otherwise stated
– Timelines are estimates and not guaranteed delivery dates
– Production, freight, customs, or supply chain delays may extend timelines

If shipment is delayed more than 30 days beyond the stated estimate, you may request cancellation and receive a refund to the original payment method.

Pre-orders may be canceled prior to shipment unless the order has entered fulfillment processing.

Risk of loss transfers upon confirmed carrier delivery.

7. PURCHASED GIFT CARDS

Purchased gift cards are:

– Non-refundable
– Non-returnable
– Not redeemable for cash
– Not replaceable if lost or stolen

Gift card purchases are final once issued.

Fraudulent chargebacks on gift card purchases will be contested.

8. PROMOTIONAL GIFT CARDS & BONUS CREDITS

Promotional gift cards, bonus credits, or store credits issued as part of a promotion are conditional promotional incentives and are not cash equivalents.

Promotional gift cards:

– Are issued only after qualifying purchase is verified
– May require up to 45 days from date of qualifying purchase for processing and delivery
– Are delivered electronically to the email address provided at checkout
– Are subject to payment verification, fraud screening, and eligibility review
– Are void if the qualifying order is canceled, refunded, disputed, or charged back

Processing timelines do not constitute failure of performance.

The sole and exclusive remedy for delayed promotional delivery is issuance of the promotional value once verification and eligibility confirmation are complete.

Promotional gift cards:

– Are non-transferable
– Are non-redeemable for cash
– May not be resold
– May expire as stated in the promotion

– Are limited to one (1) promotional gift card per order and are not intended to be combined or stacked with other promotional gift cards unless expressly stated in the applicable promotion

Promotional incentives are supplemental benefits and are not the primary basis of the purchase transaction. The value of any promotional incentive shall not exceed the stated promotional amount and does not alter the enforceability of the underlying sales contract.

If a customer initiates a chargeback on a qualifying order, any associated promotional value will be immediately revoked. The Company reserves the right to deduct promotional value from any refund or amounts otherwise owed.

9. PAYMENT DISPUTES & CHARGEBACKS

Customers are encouraged to contact support regarding any issue before initiating a payment dispute.

The Company actively contests invalid or fraudulent chargebacks.

If a customer files a chargeback for an order confirmed delivered, or otherwise without valid legal basis:

– The customer account may be permanently banned
– Future orders may be refused
– Associated names, addresses, emails, IP addresses, and payment identifiers may be internally flagged for fraud prevention

The Company reserves the right to recover administrative costs, chargeback fees, shipping costs, and associated losses to the fullest extent permitted by Missouri law if a dispute is resolved in the Company’s favor.

10. ACCOUNT TERMINATION

The Company may suspend or permanently ban any customer who:

– Initiates fraudulent disputes
– Engages in abuse of promotional systems
– Attempts to obtain goods without payment
– Violates these Terms

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

– The Company is not liable for indirect, incidental, or consequential damages
– Liability shall not exceed the amount paid for the product at issue

12. GOVERNING LAW

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles.

13. ARBITRATION & CLASS ACTION WAIVER

Any dispute arising from purchases shall be resolved by binding arbitration in Missouri under the rules of the American Arbitration Association.

You waive:

– The right to trial by jury
– The right to participate in class actions

Each party shall bear its own costs unless otherwise awarded by the arbitrator.

14. MODIFICATIONS

The Company reserves the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

Now, two strategic notes:

  1. This is defensively strong but commercially firm. It signals you fight disputes.

  2. Your checkout must link clearly to these Terms and require acceptance.

If you want, next we can:

– Add a collections clause with interest + recovery costs
– Add a “restocking / refusal of delivery” clause
– Add a high-value signature threshold clause
– Or tighten the arbitration clause further